The last time I bought something after watching a TV commercial was in 1991: I was so mesmerized by the new “Cyndi Roller-Derby”, with her cute dress, tiny rollerblades, and shiny blonde locks, that I raced upstairs, raided my piggy bank and rushed out to the nearest toystore.
The last time I bought something after searching online and reading several reviews, articles, and FAQs was last week: I needed new pillows and, after a Google search for “the best pillows for stiff necks”, I found the perfect company who supplied me with the perfect pillows.
Traditional, intrusive outbound marketing tactics such as TV commercials, cold calls, paid ads, junk mail and billboards no longer work in this noisy, crowded marketplace we live in. Self-education and softer inbound marketing techniques such as FAQs, blogs, videos and customer reviews do work: Over 70% of consumers will make a decision to buy a product or service based on the content they’ve found, watched or read.
So, outbound is OUT and inbound is IN: But what type of inbound marketing content should you create? Where should you put it? And how do you get shoppers to see it?(more…)